Returns

Returns


Inquiries are handled on a case-by-case basis with the ultimate goal to make our customers happy. We stand behind our handmade goods that are inspected to assure customers are to be satisfied with them. Each request will be treated fairly and reasonably. We believe when treating our customers evenly and respectfully that they are fair and polite with us.

We do not accept returns or exchanges.
If you receive a less than perfect item please contact us at www.info.raluxxco@yahoo.com, and we will get you taken care of.

However, I do offer resolutions for products not being suitable for you such as my signature items. Customer is responsible for all shipping charges if this occurs. Please send me a message for more information.

If the item is faulty please message me to discuss appropriate resolution. This is genuinely a product replacement but a refund may be given depending on the circumstances.

If you have any questions in regards to shipping and delivery feel free to contact me by email www.info.raluxxco@yahoo.com